Contact Us

We’d love to hear from you!

We design our technology based on your needs. When you want to talk to a real human, we offer customer service over the phone, chat, or email. Let us know how we can help you meet your trading goals.


If you need assistance with any questions or issues we are accessible via live chat, email or by phone. Our preferred method of contact is either by our online chat function or email. It is our priority to have emails responded to as quickly as possible during business hours. Trade order instructions cannot be accepted by e-mail and must be placed over the phone with a live representative (broker assisted charges will apply).


Please visit our FAQ section to find answers to the most frequently asked questions. If you are unable to find answers under the FAQs section please feel free to contact us at


One Penn Plaza, 16th Floor, New York, NY 10119, USA

Phone Number

Fax: +1 (646) 381-3624
Domestic and International: +1 (646) 558-3232
Toll Free: +1 (855) 274-4934